Men.com.au

Christmas Gifts


With the online shopping boom showing little signs of slowing, shipping costs will continue to be an important business decision for retailers, particularly ahead of the two busiest months of the year. CouriersPlease (CP) recently achieved four stars for the ‘value for money’ rating in its winning position in the Canstar Blue 2021 Most Satisfied Customers ranking for Small Business Courier Services – and share its insights on how retailers can budget and get value for money on their shipping.

Chief Commercial Officer Paul Roper recommends retailers work closely with their courier partner at the outset to establish a shipping budget. “The three most important factors that decide shipping costs are geographical delivery spread, weight of shipments and dispatch locations. At CP, we create a ‘profile’ comprising these factors for each of our retail customers to help us create the most cost-effective contract. It’s important for retailers to share accurate forecasts with their courier partners so they, in turn, can cost accurately.”

Beyond this, there are many packing and dispatch tactics that retailers can deploy to reduce their shipping costs ongoing.

Paul adds: “When assessing a delivery company’s value for money, retailers should also consider the flexibility and breadth of services. Does the provider offer flexible deliveries or a collection point network to increase the rate of successful first-time deliveries? Cost transparency is also important, and we recommend retailers understand, at the outset, any hidden charges that might be added to their final invoice.”

Below, Paul shares 7 tips for retailers to manage and minimise their shipping costs.

  1. Consider having deliveries picked up in bulk or drop-shipped to your courier company. There are three options retailers can take when organising a delivery through their carrier: driver pick up for low volume shipments, bulk pick-ups for larger volumes or drop-shipping to the courier’s depot using either pallets or ULDs (Unit Loading Devices, such as parcel cages).  
  2. Reduce the use of large boxes where possible. Retailers can save money by packing orders more compactly in smaller boxes or, even better, satchels. The cost to ship goods is determined by its volumetric weight, whereby weight is calculated based on the length, width and height of the parcel. For example, shipping small items in a large, volumetric box is ultimately more costly than a small satchel or box.
  3. Large retailers could utilise ‘cross-docking’. Negotiated at the courier contract development stage, retailers can reduce costs by pre-sorting their parcels by state, allowing their carrier to cross-dock the shipments through their main distribution centres. This reduces costs, minimises double handling and facilitates faster delivery times.
  4. Partner with couriers that offer inclusive insurance cover. Retailers can avoid costs to replace lost or damaged goods in transit by accessing inclusive insurance cover from their courier partner. For instance, CP automatically offers insurance for up to $1000 to its business customers. If a retailer’s courier partner doesn’t offer this insurance, the retailer could consider asking customers to opt into a small additional fee on orders for insurance cover.
  5. Be aware of fuel surcharges. When petrol prices rise, it is common for courier companies to add fuel surcharges to their retailer invoices. CP adds fuel surcharges for interstate and regional shipping, not metro-to-metro deliveries. This presents a cost saving opportunity for retailers with actual stores in metro locations to use those stores as dispatch locations.
  6. Pack items densely to minimise costs of replacing damaged goods. Packing orders densely and safely will help retailers reduce costs down the track. Retailers could consider training warehouse staff to sensibly pack fragile items in dense boxes, to ensure there’s no air or movement in transit. This will result in less damaged goods, helping retailers avoid the cost to replace items.
  7. Send high-value orders more securely. It is important for retailers that offer high-value goods to partner with a courier that offers options to safeguard deliveries. Many couriers, including CP, allow retailers shipping high value items to offer signature on delivery. CP recommends retailers also look for a courier that can deliver parcels to a secure collection location, such as a petrol station, pharmacy or convenience store, as an alternative. For added security, CP drivers have the ability to take a photo of the delivery on their scanners for any items which consumers have chosen ‘authority to leave’. Additional security measures will reduce risk of theft and costs for the retailer to replace items.

The Magazine

Meet the perfect low alcohol Summer beverage, Pampelle aperitif

After another turbulent year of lockdowns, this festive season is more welcome and anticipated than ever. As Christmas (and its ma...

ilume - Making the world a better place for your dogs

The first pet health ecosystem that brings together gourmet nutrition and tech to intuitively understand your dog and make int...

Diplomatico Reserva Exclusiva: Heads up, a great one to add to the annual Christmas Pudd

An enviable addition to any cocktail connoisseur’s bar cart. Diplomatico Reserva Exclusiva comes with a story, distilled in an...

Jabra Elite TW range

Jabra has recently introduced its newest Elite product range of True Wireless earbuds which are now all available in Australia...

Hyperice Christmas gifts for anyone who moves their body

After what feels like a lifetime in lockdown, many Australians have found exercise routines whether it’s been committing to a ...

Give the Gift of Dining with the Best Restaurants Gift Card

With less than four weeks left to spoil your loved ones this Christmas, time is running out to find and purchase the perfect g...

LEGO for Christmas

This holiday season, families and gift-givers will be able to connect to the wonderful world of creativity enabled by the breadth ...

Opera Australia's Experiences for Christmas

  The Phantom of the Opera on Sydney Harbour – Mar 25 – Apr 24 2022 The first time a major and new production of ...

Give the gift of thrilling adventure this Christmas, with Adrenaline

After a year of restrictions and being stuck inside at home, Aussies can’t wait to get out and experience the world once more...

OZTENT LAUNCHES AWARD WINNING SWAG

New swags designed to change expectations forever. This week the Oztent Group will release three new swags, one already achie...

Dan Murphy’s and BWS annual Xmas Gift Guide

It’s that time of year again… Dan Murphy’s and BWS announce their annual, must-buy Christmas Gift Range - and there’s ...

Woodsman, the newest men’s skincare range

Australian-made Woodsman Skincare has launched a range of men’s  skincare that proves that when it comes to taking care of ...

Give the gift of tech this Christmas with STM Goods

STM Goods MagPod The STM Goods MagPod has been designed with ease of use and functionality in mind. The ideal stand or handle...

EFM TWS Andes Earbuds

Boasting the most up-to-the-minute Dual Mic Active Noise Cancelling (ANC), the EFM TWS Andes Earbuds offer complete peace as ...

Stainless Steel Water Bottle

These luxe stainless steel water bottles are packed with fabulous features that will impress those that are health, environmenta...